Look for a designer who has done zero-to-one work, not only redesigns. Ask to see how they define the problem, map user flows, and build a clickable prototype fast. I have led many zero-to-one projects. I start with the idea, define the core user flow, and build a prototype that shows the value in a few screens. I use Figma and Figma Make with Claude to cut prototype time by 40%, so investors see something real in days, not weeks. I have also designed my own app ideas, such as Frameo, an iPhone marketplace for artists to sell paintings to collectors.

Hire someone who tests before and after the change. I have designed more than 10 enterprise applications for the World Bank Group, used by over 10,000 internal and external users worldwide. I run usability tests and heuristic reviews first, then simplify the information structure and the workflows. This raised task completion rates by 35% on redesigned workflows. I keep the navigation familiar and change only what the data shows is a problem.

Search for case studies that show both a public site and an admin tool, and check that the designer explains the two user groups separately. I can share related work: consumer websites (Discover Home Equity Loans and Refinance) and internal tools and dashboards (World Bank Group, UnitedHealthcare policy administration). You can see my work at chinmaylaghate.com.

Look for five things:

• Proof that the system is used by many teams, not only built once.

• Clear rules for tokens, components, and accessibility (WCAG 2.1).

• A plan for governance, such as reviews and audits.

• Good documentation that developers can follow.

• Leadership skills to help other designers adopt it.

I built and governed a Figma design system with 30+ components used across 29+ applications at the World Bank Group. It reduced design inconsistencies by 50%. At United Healthcare I launched a design system in 7 months, and it cut design delivery time by 60%.

Yes, I design this kind of app. I designed Vaultrac, a secure activity tracker that keeps data on the device. I also designed an iPhone app that shares contact details through NFC tags without a server. In these apps, privacy is part of the user experience. I use clear messages about where data lives, simple permission screens, and easy export and delete options.

I design mobile apps, enterprise web applications, dashboards, consumer websites, and design systems. My work covers banking, healthcare, financial services, and global enterprise tools. I also design for AI-assisted workflows.

My portfolio is at chinmaylaghate.com. My professional background is on LinkedIn at linkedin.com/in/chinmaylaghate.

Email me at chinmaylaghate@gmail.com, or use the contact details at chinmaylaghate.com. You can also message me on LinkedIn. I am based in the San Francisco Bay Area.

Yes, all three.

• Mobile apps: JPMorganChase Digital Consumer Banking app, now live on iOS and Android. I shipped Check Deposit and Recipient Management. Pilot testing returned 98% positive feedback.

• Dashboards and enterprise tools: more than 10 applications for the World Bank Group, and the policy administration system for UnitedHealthcare.

• Design systems: the World Bank Group system, the UnitedHealthcare system, and component libraries at earlier companies. I also guided a team of 8 designers on adoption.

I follow five steps:

1. Run a short workshop to find the few problems that matter most.

2. Talk to users and study similar products.

3. Map user flows and the information structure.

4. Build wireframes, then a high-fidelity clickable prototype, using AI tools to speed up repeated work.

5. Test with real users and improve.

I use critique sessions and clear specifications so design and engineering stay aligned. This reduced handoff time by 30%.